– Frequently Asked Questions-
1. what type of flowers & pods we deals in?
Our Specialty is in Dried flowers & exotic botanical and difficult to find crafting supplies. All of our flowers and pods are all hybrids which have been specially bred over many millennia for their beauty all over the world.
2 .Is it safe to buy online with us ?
Yes, it’s completely safe we are Hyper Text Transfer Protocol Secure (HTTP)
3. What is https:// ?
Hyper Text Transfer Protocol Secure (HTTPS) is the secure version of HTTP, the protocol over which data is sent between your browser and the website that you are connected to. The ‘S’ at the end of HTTPS stands for ‘Secure’. It means all communications between your browser and the website are encrypted.
4. What type of Payment gateway we use ?
All online card payments are processed by PayPal, with secure encryption. PayPal is an approved Payment Service Provider. This means that the customer can have peace of mind that they can purchase online without their credit card details, and personal information, being compromised.
PayPal uses sophisticated security measures. Customer card details are never sent to us – they go straight to PayPal, safeguarding customer details from potential hackers.
We are PayPal Verified, meaning we have undergone stringent checks to verify our identity.
5. Do I need to sign a contract?
There’s no contract to sign you just have to agree with terms & conditions before checkout.
6. Can I send an order to PO Box Number?
Because most of our services have to be signed for on receipt, we unfortunately cannot send to PO Box address.
7. Is there is any self pickup order facility for my orders?
We are online florist shop; we don’t have any self pickup counter for pickup.
8. Are Driedpoppypods able to deliver my order as gift outside of Europe as well?
Yes, we can deliver your order as a gift (you need to select purchase as a gift)
We are happy to accept orders from abroad, and shipping is charged at cost
9. Are all the orders are with tracking numbers?
Orders are track able depending on the delivery option you selected (generally express order are tracking number are automatically generated by the system)
10. Do Driedpoppypods have discount vouchers?
We occasionally offer voucher codes to be entered at the checkout. These are to be used in accordance with the information provided at time of issue. For new offers why not follow us on Facebook or twitter or subscribe to our newsletter.
We are a VAT Registered Limited Company and member of the Federation of Small Businesses.
